DHE Inc. Maintenance

1First-time setup

Download the free app from the App Store or Google Play and open it. The welcome screen asks for your company name — enter it and tap Get Started.

That's it for setup. You can add your name, email, and phone number later under Settings so they appear on your maintenance reports.

2Add your plant

On the My Plants screen, tap + Add Concrete Plant. Give the plant a name, pick the plant type (NOBLE, BIBKO, Fibo Collect, CON-E-CO, Rexcon, and more), and enter the serial number.

• Plant type matters — it loads the right maintenance checklists, parts catalog, and manuals for your equipment.
• Manager email — completed daily reports are emailed here automatically.
• Maintenance email — where maintenance reminders are sent.

Add as many plants as you run — each one gets its own checklists, log book, and parts catalog. Quick links for Maint. Log, Parts, and Manual sit right on each plant card.

3The plant page

Tap any plant card to open its page — home base for that machine:

• Report status banner — red means today's daily report hasn't been sent yet; green confirms it went out.
• Maintenance Log — opens the checklists (step 4).
• Parts — browse the catalog and request a quote (step 6).
• Manual — read your equipment manual in the app (step 7).
• View Log Book — every report you've ever sent (step 5).
• Submit Support Ticket — send a question or issue straight to DHE (step 8).

Plant details — type, serial number, start-up date, and voltage — are listed here too.

4Daily maintenance

Open Maintenance Log and you'll see tabs for Daily, Weekly, Monthly, and Semi-Annual checklists built for your plant type. Walk the plant and check off each task — the progress bar shows how far along you are.

• Found a problem? Snap a photo right on the task — it's attached to your report and emailed to your manager.
• Done for the day? Tap Send Daily Report. Your manager gets a full report by email and the plant page light turns green.
• Reset Day clears the checkboxes to start a fresh day.

5The Log Book

Tap View Log Book on the plant page to see every report on record — date, time, tech name, and how many daily, weekly, monthly, and semi-annual tasks were completed. Green means the report was sent; tap any report to expand the full detail.

Need records for an audit or your own files? Tap Download Report Log (CSV) to export the whole history as a spreadsheet.

6Parts & quotes

Tap Parts (or Order Parts in the header) to browse the parts catalog for your plant type — with photos and part numbers. Filter by category or use the search bar, which searches the entire catalog by name or part number.

Tap + to set quantities on the parts you need, then hit Request Quote. Your request goes straight to the DHE parts team, and we'll get back to you with pricing and availability.

7Manuals

Tap Manual on the plant card or plant page to read your equipment's operations manual right in the app — no PDFs to hunt down. Use the table of contents to jump to a section, the search bar to find a topic, and the A−/A+ buttons to adjust text size.

Swipe left or right to turn pages, and pinch to zoom on drawings and diagrams.

8Support tickets

Something not working right? Tap Submit Support Ticket on the plant page. Describe the issue, attach a photo if it helps, and send it — the ticket goes straight to the DHE support team, and you can track its status in the app.

Prefer to talk it through? Call us at (209) 835-2222 — we're happy to help.

9Reminders & settings

Open Settings (gear icon) to fine-tune the app:

• Maintenance reminders — turn on per-plant notifications so you get an alert when maintenance is due, plus email reminders to your maintenance address.
• Your info — name, company, email, and phone shown on reports.
• Contact & Ship-To — the address we use when you request parts quotes.

10Offline use & new phones

No signal at the plant? Keep working. Check off tasks, take photos, and send reports as usual — everything is saved on your phone and syncs automatically the moment you're back online.

Got a new phone? Install the app, then choose the restore option during setup. Enter the email address you used in the app (your maintenance, manager, or contact email) and we'll send you a 6-digit code. Enter the code and your plants and history come right back — no re-typing.